Omnichannel operations for utilities: why getting this right is vital
by Jo Allen, Utilities Customer Experience Expert at Pegasystems Many utilities providers have...
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Category: Utilities
Sharper Shape cements airborne data intelligence offering with MissionGO contract win
Sharper Shape, a pioneer in powerline management solutions for the utilities industry through...
Read MoreBetter tools and bitter goals: Unpacking the NCSC CNI advice
by Phillip Hoyer, Field CTO, EMEA, Okta In its recent advisory alert, the National Cyber Security Centre (NCSC) warned of emerging threats to critical national infrastructure (CNI). The warning covered the increased risks to CNI...
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Massive IoT enables Massive opportunities for utilities
Massive IoT, alias massive Machine-Type Communications (mMTC), is already impacting multiple...
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Facing the hidden threats: The increasing importance of cybersecurity for utilities
By David Hall, VP Power Systems at Schneider Electric In the last few decades, technology has...
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Net zero heroes: how utilities can become a beacon for transformation
According to February 2022 figures from the Department for Business, Energy and Industrial...
Read MoreCome together: the challenge of address record reconciliation for utilities
Ten every day – that’s how many confused tourists one newsagent owner estimated wandered into his shop each day in 2012 on Abbey Road, West Ham. They were confused because they were looking for the zebra crossing made famous by...
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How electricity price volatility and the race to grid sustainability is accelerating demand response opportunities in data centres centres
A global energy price rise that risks making critical industries unviable is probably most...
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Time for a new payment option from energy providers?
Towards the end of 2020, we all stared-down our first pandemic Christmas and there was widespread...
Read MoreLeveraging technology to optimize your utility & grid workforce management
Field service management is a critically important issue in today’s utility landscape as companies are measured on their customer engagement, communication and the duration of outages, both planned …
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